Free Medicare Counseling

Nov 29, 2017
Written by cmcguire

Senior Health Insurance Counseling for Kansas (SHICK) is a free and confidential program offering Kansans an opportunity to talk with trained, community volunteers and get answers to questions about Medicare and other insurance issues. The Library has partnered with Chelsi Myer, K-State Research and Extension Agent and SHICK Certified Counselor, who has received training on Medicare, Medicare Supplement Insurance, Long-Term Care and other health insurance subjects that concern older Kansans.

Myer will provide counseling sessions at the Library on Wednesday, Dec. 6 from 9 a.m. to 12 p.m. and 1 to 5 p.m. in the East Room Appointments are recommended, but drop-ins welcome. Contact Myer at 913-364-5700 or Please bring your Medicare card and list of medications to your appointment.
People with Medicare often have questions about health insurance, but all too frequently they have limited resources to obtain objective information. Many need information and assistance regarding their decisions in the following areas:
  • Selecting benefits to fit their needs
  • Choosing the proper type of health insurance coverage
  • Deciding how much health insurance coverage they need
  • Using the health insurance they already have
Some people with Medicare have additional concerns, such as:
  • Dealing with rising health insurance premiums on a limited income
  • Filing health insurance claims
  • Understanding medical bills
  • Affording their prescription medications
  • Finding help with health insurance problems and other problems
Two primary services support the SHICK Program’s mission to assist senior Kansans:
  1. Information and Education
    Consumer education, provided in several ways, reaches a broad section of the population. Consumer education services provide objective information about Medicare A, B, C, & D, Medicare supplement insurance, long-term care insurance, prescription drug assistance, receiving Medicare through managed care plans and other insurance-related topics. Consumers receive information through public forums, presentations to organizations and groups, displays, radio, television, and a variety of printed materials.
  2. One-on-One Counseling
    One-on-one confidential sessions with trained counselors focus on specific information or problems. Individual counseling sessions are an effective way to objectively provide information on health insurance coverage, claims assistance, and referrals to appropriate agencies. Individual decision-making and problem-solving are supported at all times.1

For more information on the SHICK program, contact Myer at the number above or call the SHICK Hotline at 800-860-5260.

1. Kansas Department for Aging and Disability Services, Commission on Aging.